WHAT’S YOUR RETURN POLICY?
No bueno?? Aw, we are disappointed too.
We will gladly accept your return within 14 days of date shipped. Heads up: 14 days = from the date your order shipped. Product must be in new, unused condition with all the original Left On Friday tags and that handy hygiene sticker must still be attached. Returns that don’t meet the above won’t be refunded. Those are the rules, ladies.
We reserve the right to refuse a refund if product is damaged, excessively dirty, or missing tags/stickers.
Looking for an exchange? Please place a new order online and have the old order returned for a refund.
HOW DO I INITIATE A RETURN THOUGH?
For a return label, just click here. We’ll take care of you.
HOW DO I GET MY REFUND?
Pretty straightforward, your refund will be credited to your original payment method.
*Please note it may take up to a week for our warehouse to receive and process your refund. You will receive an email once your refund has been processed. Your refund will show up on your credit card within 3 days.
DO YOU SHIP TO THE US?
Absolutely. For all USA orders please shop on our US site.
DO YOU SHIP TO CANADA?
Yes! Please, we’re Canadian at heart, we wouldn’t dream of not shipping to our hometowns! (Hot tip, sign up to our email newsletter and shipping on your first order is on us!).
We use Canada Post eh! And ship from Victoria, BC, so no customs or duties. Prices are calculated at checkout based on your location and speed of delivery. In the neighbourhood? We offer free pick up from Victoria, email us to arrange a time email@example.com .
Hooray! Returns are always on LOF! We ship Monday - Fridays, please allow one day for processing.
DO YOU SHIP TO OUTSIDE OF NORTH AMERICA?
Anything is possible! Email us at firstname.lastname@example.org and we can see what we can do.